Accessibility

Accessibility at Neuro Alchemy Lab

We want this site — and the work behind it — to be usable by everyone. Here is where we are, what we are working on, and how to ask for what you need.

Our Commitment

Our commitment

Neuro Alchemy Lab is committed to providing a website that is accessible to the widest possible audience, regardless of disability, technology, or ability. We aim to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, published by the World Wide Web Consortium (W3C). We also work towards compliance with the European Accessibility Act (EAA), Directive (EU) 2019/882, which applies to digital services across the European Union.

Conformance

Conformance status

This website is partially conformant with WCAG 2.1 Level AA. 'Partially conformant' means that some parts of the content do not yet fully meet the standard. We are actively working to identify and fix these gaps, and we publish updates to this statement when significant improvements are made.

Standard Conformance
WCAG 2.1 Level A Substantially conformant
WCAG 2.1 Level AA Partially conformant — in progress
WCAG 2.1 Level AAA Selected criteria only
What We Have Done

What is currently in place

  • All meaningful images have descriptive alt text
  • Heading hierarchy is logical (one h1 per page, properly nested h2/h3)
  • Text colour contrast meets WCAG AA (4.5:1 minimum for body text)
  • Forms have visible labels and accessible error messages
  • The site is keyboard-navigable (tab through all interactive elements)
  • Focus states are visible on interactive elements
  • The site is responsive and usable on screen sizes from 320px upward
  • Pages are usable with browser zoom up to 200% without horizontal scrolling
  • The site loads and is usable with JavaScript disabled (core content)
  • Language attributes are set correctly on each page (lang="en", lang="fr", lang="ar" where appropriate)
  • Arabic content uses proper RTL (right-to-left) layout
  • No content flashes more than 3 times per second (no seizure risk)
In Progress

What we are working on

  • Adding skip-to-main-content link on every page
  • Improving screen-reader announcements for dynamic content (booking form submissions)
  • Adding closed captions to all NAL Podcast episodes hosted on YouTube
  • Providing written transcripts of all podcast episodes
  • Refining the Arabic RTL experience across the booking form and newsletter signup
  • Improving keyboard navigation on the mobile menu
  • Adding ARIA landmarks (<nav>, <main>, <footer>, etc.) consistently across all pages

We aim to address these by the end of Q4 2026. Progress is published in this statement.

Your Tools

How to use accessibility features in your browser

No third-party accessibility widget is installed on this site. Here is how to use the tools built into your browser and operating system.

Browser zoom

To increase text size: press Ctrl + Plus (Windows) or Cmd + Plus (Mac). To zoom out: Ctrl/Cmd + Minus. To reset: Ctrl/Cmd + 0.

Screen readers

This site has been tested with NVDA (free, Windows) and VoiceOver (built into Mac and iPhone). On Windows: download NVDA at nvaccess.org. On Mac: enable VoiceOver in System Settings > Accessibility. On iPhone: Settings > Accessibility > VoiceOver.

Reduced motion

This site respects your operating system's reduced-motion preference. To enable: Mac — System Settings > Accessibility > Display > Reduce motion. Windows — Settings > Ease of Access > Display > Show animations. iOS — Settings > Accessibility > Motion.

Clinical Access

Requesting accommodations for clinical sessions

If you need accommodations to access clinical sessions — for example, a sign-language interpreter, written transcripts, longer session times, screen-reader-friendly worksheets, or large-print versions of intake materials — please tell us at booking. Email accessibility@naltherapy.com or mention it in the booking form. We will make reasonable adjustments and confirm what is possible before the first session.

Feedback

Feedback and complaints

If you experience any difficulty using this site or need content provided in a different format, please contact us. We treat accessibility feedback as a clinical-care issue, not a marketing one — and we respond within 5 working days.

Email: accessibility@naltherapy.com
WhatsApp: Message Shainna on WhatsApp
Postal: C.Q.F.D. A.S.B.L. — c/o Neuro Alchemy Lab, Brussels, Belgium (please email first to confirm postal handling)

If you are not satisfied with our response, EU residents may file a complaint with their national accessibility supervisory body. A list is maintained by the European Commission at ec.europa.eu/social/main.jsp?catId=1202.

Technical

Technical specifications and limitations

This site is built with standard HTML5, CSS3, and minimal JavaScript. It is tested in the latest two versions of Chrome, Firefox, Safari, and Edge, and on iOS Safari and Android Chrome.

Known limitations: third-party embedded content (Spotify, YouTube, Instagram, podcast players) inherits the accessibility properties of those platforms and may not fully conform to our standards. We will replace or supplement these where alternatives exist.

Statement Date

Date of this statement

This Accessibility Statement was prepared on 27 May 2026 and last reviewed on the same date. It will be reviewed at least annually, and after any significant change to the site.